Agreement & Terms and Conditions
I hereby agree to the terms and conditions and house rules of Natalie Ventuneac, Apex Athletics & Elite Trainers in Haarlem. I agree to the duration of the agreement, the costs, and the cancellation policy as set out in the contract. I understand that I will receive training at my chosen location and that I am not guaranteed specific results, but will receive guidance and coaching for lasting results.

Article 1: Definitions
Agreement: The agreement is based on these general terms and conditions of Apex Athletics, in which the client enters into a written or digital agreement for training sessions at Apex Athletics.
Trainers: Apex Athletics
Client: The natural or legal person with whom an agreement has been entered into.
Training session: The agreed-upon date and time for the performance of a training session.
Article 2: Applicability
These general terms and conditions apply to every agreement between the Trainer and Client. These terms and conditions apply to every activity, including one-on-one training, duo training, and small group training.
All use of Apex Athletics' services is at the participant's own risk. Each participant must ensure, before using any facility or participating in any activity, that such use or participation is medically safe for the individual in question. In addition, each participant must be insured against accidents. If Apex Athletics has advised the client to obtain a referral from their GP before starting training, the client must do so.

Article 3: Intake Procedure
To ensure responsible exercise, the client must have had an intake interview before participating in any of the activities. The intake form must be completed and signed and submitted to Apex Athletics. Training sessions will only begin after receipt of this form. Any changes to personal data must be communicated to Apex Athletics as soon as possible.
Article 4: Time and Location
Upon confirmation of registration, Apex Athletics will inform the participant when and where they are expected. This will, of course, be discussed with the client in advance. If, due to any circumstances, a specific time cannot be met, Apex Athletics reserves the right to reschedule an alternative time in consultation with the client. Cancellations must be notified 24 hours before the training begins. This applies to both Apex Athletics and the client. A training session with one of our personal trainers takes place at least once a week.

Article 5: Execution of the assignment
Apex Athletics is obligated to provide the participant with the best possible support during the activity, taking into account the purpose and activity. The content and number of participants are determined by Apex Athletics. Apex Athletics will perform the work related to the assignment to the best of its knowledge, expertise, and ability. This is a best efforts obligation: this means that Apex Athletics does not guarantee the success of the service provided, nor the extent to which this service contributes to the participant's stated goal.

Article 6: Liability
Every assignment accepted by Apex Athletics is subject to a best efforts obligation. Apex Athletics can never be held liable for results not achieved. Apex Athletics is solely liable for deficiencies in the execution of the assignment resulting from carelessness and incompetence in providing advice and carrying out the assignments. Apex Athletics is not liable if, for any reason whatsoever, Apex Athletics loses any property belonging to the client and/or third parties. Stijntje Bruijn Personal Training is not liable if the client suffers damage in any other way and this damage is attributable to failure to follow verbal or written instructions given by the Personal Trainer, or to the physical or mental condition of the participant. The client hereby declares that they will receive this sports instruction solely and exclusively at their own risk. They will bear the entire cost of any accident or injury. The client hereby waives all rights to sue Apex Athletics for compensation for costs, damages, and interest resulting from any accident or injury resulting from the performance of services offered by Apex Athletics. The client must indemnify Apex Athletics for any damage they cause to other participants.

Article 7: Termination
Apex Athletics is entitled to terminate the agreement in whole or in part with immediate effect, without any obligation to pay damages, if the customer fails to meet, or only partially meets, their obligations under the agreement. Interim termination of the agreement by the customer is only possible on medical grounds with proof of a medical certificate.

Article 8: Payment Terms
Upon entering into an agreement between the customer and Apex Athletics, Apex Athletics will inform them when and how the amount must be paid. If the participant fails to pay on time,
Apex Athletics is entitled to deny the participant access to the activity until payment has been received. Furthermore, all payments due for the remaining term of the agreement become due and payable, and you must pay them to Apex Athletics within 14 days of the due date. If Apex Athletics is forced to collect its claim, the customer is also liable for all extrajudicial collection costs and statutory interest. If a direct debit is reversed, Apex Athletics may charge an administration fee of €10 to pay the amount due. If costs rise due to unexpected circumstances, Apex Athletics is entitled to increase prices. In that case, the customer has the right to terminate the agreement. Unused but already paid sessions will, of course, continue.

Article 9: Sickness Reporting
If the client is unable to participate in an activity due to illness, they are expected to notify Apex Athletics as soon as possible. All appointments must be canceled 24 hours in advance, otherwise the cost of the services will be charged. In the event of interruption due to illness, a two-week deductible applies. The agreement can then be suspended for up to one year, and only upon a medical certificate from a certified physician.

Article 10: Force Majeure, Holidays, and Public Holidays
Force majeure in relation to the agreement is understood to mean everything that is understood in law and case law. Apex Athletics is not bound by its obligations under the agreement if performance becomes impossible due to force majeure. The agreement will then be terminated. In the event of illness of the Personal Trainer, the participant will be offered an alternative time or the agreement will be extended by the number of weeks the trainer is ill. Personal trainer holidays will be announced well in advance. The agreement will then be extended by the number of weeks the personal trainer is on holiday. Activities will not take place on public holidays. If the participant would have had an appointment on that day, an alternative time will be offered or the appointment will be moved forward one day or one week.

Article 11: Health
The participant declares that they are healthy to the best of their knowledge and physically capable of following the personal trainer's instructions without causing harm to their health. If in doubt, the client agrees to consult their doctor before entering into the agreement with Apex Athletics. Throughout the duration of the agreement, the client is also obligated to report any pain, discomfort, abnormal fatigue, and/or changes in physical condition to Apex Athletics before, during, or after training.

Article 12: Confidentiality
Apex Athletics is obligated to maintain strict confidentiality regarding information received from and about the client. The client's personal data is strictly confidential and will be used solely for Apex Athletics' administrative purposes. This data will never be made available to third parties for commercial purposes.

Article 13: Intellectual Property
Without prejudice to the provisions of these General Terms and Conditions, the client reserves the rights and authorities to which the client is entitled under the Copyright Act. Models, methodologies, and instruments developed and/or applied by Apex Athletics for the execution of the assignment are and remain the property of Apex Athletics. Publication or other forms of disclosure of these materials are permitted only with the written permission of Apex Athletics. All documents provided by the client, such as reports, advice, training and nutrition schedules, assignments, designs, sketches, drawings, software, etc., for Apex Athletics may be reproduced solely by Apex Athletics for its own use within its own organization. All documents provided by the client may not be made public by Apex Athletics without the client's prior consent, nor brought to the attention of third parties, under penalty of misuse of the client's intellectual property.

Article 14: Disputes
Customers may contact Apex Athletics with any complaints. All disputes concerning the formation, interpretation, or performance of the agreement or any agreements arising from it may be submitted to the competent court in the district where Apex Athletics is established. Dutch law applies in all cases.